Tennessee's Lemon Law: What You Need to Know About Defective Vehicles

Tennessee's Lemon Law is a protective measure designed to assist consumers who purchase defective vehicles. If you’ve recently bought a car and are experiencing persistent issues, understanding the Lemon Law can help you navigate the process of seeking a remedy.

The Tennessee Lemon Law applies to new vehicles that display substantial defects, impairing their use, safety, or value. To qualify under this law, the vehicle must have a significant issue that occurs within the first year or during the warranty period, whichever comes first. Moreover, the defect must not be a result of abuse or neglect by the owner.

To successfully claim a vehicle as a "lemon," you must follow specific steps. Initially, you need to report the problem to the manufacturer or dealership. It's crucial to document all repairs and communications. Tennessee law requires that the manufacturer be given a reasonable opportunity to rectify the defect—generally, the vehicle must be taken in for repairs at least four times for the same issue, or the vehicle must be out of service for 30 days within a year.

If the manufacturer fails to fix the vehicle despite multiple attempts, you can file a claim under the Tennessee Lemon Law. This claim must be filed within one year from the date of the vehicle’s purchase or within 60 days after the final repair attempt, whichever is sooner.

The resolution process may involve mediation or arbitration, depending on the manufacturer’s policies. If the vehicle is deemed a lemon, you may be entitled to a replacement vehicle or a refund. In most cases, the manufacturer is responsible for reimbursing the original purchase price, minus a reasonable amount for usage. This adjustment typically considers the miles driven before the defect was reported.

It’s essential for consumers to be aware that Tennessee's Lemon Law applies only to new vehicles. Used cars are not covered unless they are still under the manufacturer’s warranty at the time of purchase. However, certain protections may be provided through different state laws.

In conclusion, if you find yourself with a defective vehicle in Tennessee, familiarize yourself with the Lemon Law to safeguard your rights. Keep thorough records of all repairs and communications, and don't hesitate to seek legal advice if necessary. Understanding this law can make a significant difference in your experience as a consumer.